1. Turnaround time for an order?

Our turnaround time is usually 7 - 14 business days from the time your order is placed, assuming you have camera-ready artwork. After artwork is approved your order will be completed, within 10 days of approval.

2. If I have a design, can you work with it?

Yes, our design team that will recreate your logo or idea to exact specifications or add to and improve upon your ideas.

3. What kind of artwork do I need to provide?

You can bring in your own art or your idea, provided it matches our requirements for Artwork.

Vector Graphic Artwork:
We prefer EPS, PDF or Adobe Illustrator native files up to version CS 5. Adobe Illustrator EPS vector format is a reliable format. Vector files from Freehand or Corel are, also, acceptable but not the preferred format.

NOTE: Be sure all text is converted to paths or outlines & include placed images, if any.

Raster Graphic Artwork:
(TIFFs, EPSs, PSDs) should be at least 300 dpi at original size. RGB or CYMK is acceptable. Low resolution images (72 dpi) or most images from the Internet are NOT acceptable.

If you have original, non-digital artwork to be scanned is should be no larger than 9" X 12".

If none of the above are available, a last option is a clean black and white laser print out.

4. What file formats can you use?

Our primary design tool and favorite file format is an Adobe Illustrator native file (.ai), but we can also handle most other graphic file formats. Here is a list of common file formats that we often use:

  • .ai (Adobe Illustrator)
  • .psd (Adobe Photoshop)
  • .eps (Encapsulated Post Script
  • .fh (Macromedia Freehand)

5. What are the standard screen print sizes?

PRINT size for YOUTH: Back and Front Designs: Generally not wider than 9.25" Art usually does not exceed 14" tall

PRINT size for ADULT Front Designs: Generally not wider than 12" Back Designs: Generally not wider than 14" LEFT CHEST OR Heart Prints: 3" - 4"

6. Why do I need an underbase on some garments?

In some cases you will need to apply a base coat of white or gray to a garment so that the the visible inks will be vibrant. This underbase goes on first and is not visible. This is typically needed when printing light to medium ink colors on medium to dark garments. Such as red ink on a black garment or yellow ink on a navy garment.

7. We do not print anything that might be trademarked or licensed if we do not have authorization to do so.